Highlight: Isaac’s Journey and a Powerful Partnership
This week, we’re proud to shine a spotlight on Isaac, one of our incredible program participants, and the outstanding partnership we’ve built with his employer: Journey Beyond.
Journey Beyond is one of Australia’s leading experiential tourism operators, with 18 brands spanning the country — from iconic rail journeys like The Ghan and Indian Pacific, to small-group outback touring with Outback Spirit and immersive wildlife stays at Monarto Safari Resort. Recently, Journey Beyond has become a valued partner in creating inclusive employment.
Isaac secured a role at Journey Beyond’s North Terrace office café, where he is now employed on a paid basis and a valued member of the team. Importantly, he receives equal pay for equal work, just like any other team member. What makes this partnership so successful is the collaborative support model: Isaac works alongside one of our experienced Local Heart Community Pty Ltd mentors, who is embedded within the café environment.
The mentor provides day-to-day support not just to Isaac, but also to the Journey Beyond team—offering guidance, answering questions, and helping foster a culture of inclusion. This co-working model ensures that Isaac has the confidence and structure he needs to thrive, while also giving Journey Beyond the opportunity to learn, adapt, and grow in their inclusive practices.
The Journey Beyond team has embraced the model wholeheartedly. They’ve shown real commitment to building a workplace where everyone is valued, supported, and encouraged to succeed. This isn’t about creating a separate space—it’s about making existing workplaces more accessible and inclusive, with the right support in place.
Why This Story Matters
Isaac’s employment with Journey Beyond is a clear example of how partnerships between community organisations and mainstream employers can lead to powerful outcomes. It shows that inclusive employment isn’t just possible—it’s practical, positive, and mutually beneficial when approached with collaboration and care.
Employers like Journey Beyond are leading the way in showing what’s possible when businesses open their doors and work hand-in-hand with support providers. Their willingness to learn from our mentors and adapt their environment is a true reflection of their values—not just in luxury travel, but in how they engage with people and community.
A Brighter Future, One Brew at a Time
We’re incredibly proud of Isaac, and grateful to Journey Beyond for their openness, flexibility, and belief in creating workplaces where everyone has a chance to succeed. Their partnership with Local Heart Community Pty Ltd is helping to shape a future where inclusive employment is not the exception—but the norm.
Together, we’re not just serving coffee. We’re building confidence, creating connection, and helping people step into their potential—one opportunity at a time.
